FREQUENTLY ASKED QUESTIONS

Netherlands: 4–8 business days
Germany, Belgium: 4–8 business days
Rest of EU: 3–7 business days
United Kingdom: 4–8 business days
USA: 4–8 business days
Norway, Switzerland: 4–12 business days
Back-order (EU): 4–12 business days
Back-order (Worldwide): 4–15 business days

You have received a track & trace code so you can keep an eye on your package. Worried something went wrong? Please send an email to: info@blazeforger.com. Our customer support team will help you out and will make sure you get your order!

Please send an email to: info@blazeforger.com. Our customer support team will help you out and will make sure you get your order!

Please send an email to: info@blazeforger.com. Our customer support team will help you out and will make sure you get your order!

Not the perfect fit? No worries! You can exchange or return your item within 14 days of delivery, as long as it’s in its original condition with all packaging.

• Start your return or exchange by filling out our return form: Start a return
• Refunds are processed within 5 days after we receive your return.
• Exchanges ship for free—just cover the return shipping cost!
• Returns are not free at this time. If returning from outside the EU, select “Delivered Duties Paid” (DDP) shipping to avoid your package being sent back.

For more details, check your return confirmation email or contact us at info@blazeforger.com.

• Refunds are processed within 5 days after we receive your return.
• Exchanges ship for free—your new order will be shipped within 5 days.

We are confident in our quality! That’s why we offer a lifetime guarantee on all pieces.

This guarantee entitles you to a one-time replacement for the piece. If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value.

This warranty is voided on any user damage issues (i.e: wear and tear, scratches, accidental breakage, water damage, long-term fading etc.). The shipping and handling fees are not included in all warranty replacements.

For specific instructions about how to obtain warranty service for your piece, or questions of whether your product is covered, please contact our customer service. Our customer service may be reached by emailing: info@blazeforger.com.

Yes! As the adventurers we are, we wanted to make sure all our jewelry is water-, sweat- & heat-proof. You can live your rebel life and don’t need to worry!